Virtual Receptionist Services
Elevate your business with Canada’s best virtual assistants
We offer tailored receptionist solutions to meet your unique business needs.
Delight your callers and turn them into loyal customers with our exceptional virtual receptionist services. Our live, bilingual receptionists are fluent in English, French, and Spanish—ensuring that every caller feels heard and understood.
We can customize your setup so that callers are automatically routed to a receptionist who speaks their preferred language.
Custom Call-Handling
100% Live Answering
Real-Time Updates
- Virtual Receptionist Services & Solutions
Call Answering
Ideal for any business needing calls answered, transferred, and messages taken.
- Calls are answered with your scripts – your brand and personality are always reflected.
- Select your package based on call volumes.
- Use your existing number or we’ll happily provide a new one.
- Receive messages by email or text message.
- Calls are forwarded globally with caller announcements—answer or decline as you choose.
- Look more professional to callers with customized on hold messages.
Messaging Service
Call Transfers
Customized Greetings
Email or Text Messages
Virtual Receptionist
Outsource nearly any task to remote professionals and enjoy the peace of mind that comes with on-time delivery, cost savings, and reduced stress.
- Your receptionist spends extra time with callers to address more detailed inquiries.
- We handle orders, inquiries, bookings, and reservations for you.
- Choose from a range of bundled minute packages.
- Enjoy the flexibility of using your virtual receptionist for a week, a day or as little as an hour per month.
Scripted Questions & Responses
Online Custom Forms Completed
Appointment
Bookings
CRM & Workflow Integration
- What Most Client Ask?
Frequently Asked Questions
EDV Virtual Assistant, virtual receptionists are highly skilled professionals selected for their exceptional customer service. They’re equipped with advanced tools and trained to manage your calls with a seamless blend of warmth and professionalism.
To ensure top-notch service at competitive rates, our virtual receptionists are based across Canada and the U.S. Each team member is thoroughly trained and well-equipped to handle your calls with professionalism and a personal touch that leaves your customers impressed.
Our virtual receptionists are committed to delivering genuine, personalized interactions on behalf of your business. They can handle incoming calls, transfer them as needed, take detailed messages, screen unwanted callers, return calls, provide answers to frequently asked questions, and collect essential caller information—all giving you the benefits of a full-time receptionist without the overhead.
Absolutely! All calls during your chosen business hours are answered live by your virtual receptionist team. We also offer custom setups and automated options to suit your needs.
Yes, you can! You can forward your current number to us full-time, part-time, or with a delay. You also have the option to transfer your number directly to us.
We tailor our call-handling to suit your business needs—whether that’s taking messages, gathering specific info, or trying multiple contact numbers.
Here’s a typical process:
A virtual receptionist answers the call live with your custom greeting.
They ask for the caller’s name and place them on hold briefly.
The receptionist contacts you to see if you’d like to take the call.
If you accept, the call is transferred right away.
If not, we either send it to voicemail or take a message and email it to you instantly.
